In short.

We will always do our best to fulfil your needs and meet your expectations, but it’s important to have things written down so that we both know what’s what, who should do what and when, and what will happen if something goes wrong.

In this contract you won’t find any complicated legal terms or long passages of unreadable text. We have no desire to trick you into signing something that you might later regret.

What do we want? That what is best for both parties, now and in the future. Written down in simple and readable text.


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What do both parties agree to?

You: You have the authority to do business on behalf of yourself, your company or your organisation. You will give us the assets and information we tell you we need to complete the project. You’ll do this when we ask and provide it in the formats we ask for. You will review our work, provide feedback and approval in a timely manner too. Deadlines work two ways, so you’ll also be bound by dates we set together. You also agree to stick to the payment schedule we have agreed on.

Us: We have the experience and ability to do everything we have agreed with you and we will do it all in a professional and timely manner. We will endeavour to meet every deadline that’s set and on top of that we will maintain the confidentiality of everything you give us.


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3. In detail.

Design.


We create designs that adapt to the capabilities of many devices and screensizes. We create them iteratively and use predominantly HTML, JavaScript and CSS. We may use visuals to indicate a creative direction (colour, texture and typography.) We call that ‘atmosphere.’

We will give you the opportunity to review our work many times. At first, we will develop a Demo for you. This isn’t a website yet, but a visual representation of how your website would look like in the future.

In this way, you know what you are investing in. When we have demonstrated our demo to you, its up to you if you want to work with us or not. If you accept the demo, its time for us to get to work and time for you to sit down and relax. We will let you know when we are done and, in the mean time, keep you updated.

If—at any stage—you change your mind about what you want delivered or aren not happy with the direction our work is taking, you’ll pay us in full for the time we’ve spent working until that point and may terminate this contract.

Text content


Unless agreed separately, we are not responsible for inputting text or images into your content management system or creating every page on your website. We don’t provide professional copywriting and editing services, so if you’d like to create new content or input content, we can assist you in finding an adequate copywriter. To facilitate a fluent workflow, we will fill the websiteup with dummy text at first.

6. Graphics and photographs

Unless agreed separately, we are not responsible for graphical content on your website. However, we offer professional photographing/ filming services.

If you would like us to create new content orinput content for you, we will provide a separate estimate. If you know specifically what kind of graphical content you wish to have on your website, you should supply graphic files in an editable, vector digital format. You should supply photographs in a high resolution digital format. If you choose to buy stock photographs, we can suggest stock libraries. If you’d like us to search for photographs for you, we can provide a separate estimate.

If you aren’t sure, we will fill your website up with simple stockphoto’s, when the website if finished, you can replace these pictures later.

HTML, CSS and JavaScript

We deliver pages developed from HTML markup, CSS stylesheets for styling and unobtrusive JavaScript for behaviours. This code is designed using WebFlow, Wordpress or by hand.


The code we design for you can not be sold, rented or copied by other companies unless agreed otherwise.

Browser testing

Browser testing no longer means attempting to make a website look the same in browsers of different capabilities or on devices with different size screens.

It does mean ensuring that a person’s experience of a design should be appropriate to the capabilities of a browser or device. We test our work in current versions of major desktop browsers including those made by Apple (Safari), Google (Chrome), Microsoft (Edge), MozillaFirefox and Opera. We wwill not test in other older browsers unless we agreed separately. If you need an enhanced design for an older browser, we can provide a separate estimate for that.

Mobile browser testing

Testing using popular smaller screen devices is essential in ensuring that a person’s experience of a design is appropriate to the capabilities of the device they are using. We test our designs in: 

iOS: Safari and Google Chrome. 
Android: Google Chrome

We won’t test in Opera Mini/Mobile, specific Android devices, or other mobile browsers unless we agreed separately. If you need us to test using these, we can provide a separate estimate.

Technical support

We offer support for website hosting, email and other services relating to hosting. To guarantee the best quality of service, we will host your website on our servers. We offer measured subscriptions and this will be billed separately. If you, for any reason, want to host the website on another server, we can deliver the code to you and you should organize your own web maintenance because we are not responsible for technical errors in this case.

Search engine optimisation (SEO)


We don’t guarantee improvements to your website’s search engine ranking, but the pages that wedevelop are accessible to search engines.

If you want to fully optimize this, our advice to you is approach a specialists’ party to facilitate this.

Legal stuff

We will carry out our work in accordance with good industry practice and at the standard expected from a suitably qualified person with relevant experience.

That said, we can not guarantee that our work will be error-free and so we can notbe liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you have advised us of them.

Your liability to us will also be limited to the amount of fees payable under this contract and you won’t be liable to us or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if we’ve advised you of them.

Finally, if any provision of these terms shall be unlawful, void, orfor any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.

Changes and revisions


We do not want to limit your ability to change your mind. The price at the beginning of the contracts we sign with you, is based on the time that we estimate we will need to accomplish everything you have told us you want to achieve.

If you  change your mind or add anything new, that won’t be a problem as we will provide a separate estimate for this additional time.

Intellectual property rights

Just to be clear, “Intellectual property rights” means all patents, rights to inventions, copyright (including rights in software) and related rights, trademarks, service marks, get up and trade names, internet domainnames, rights to goodwill or to sue for passing off, rights in designs, database rights, rights in confidential information (including know-how) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals ore xtensions of, such rights and all similar or equivalent rights or forms of protection which subsist or shall subsist now or in the future in any part of the world.

First, you guarantee that all elements of text, images or other artwork you provide are either owned by your good selves, or that you have permission to use them. When you provide text, images or other artwork to us, you agree to protect us from any claim by a third party that we are using their intellectual property. We guarantee that all elements of the work we deliver to you are either owned by us or we have obtained permission to provide them to you. When we provide text, images or other artwork to you, we agree to protect you from any claim by a third party that you are using their intellectual property. Provided you have paid for the work and that these terms have not been terminated, we will assign all intellectual property rights to you as follows:

You own the website we design for you plus the visual elements that we create for it. We will give you source files and finished files and you should keep them somewhere safe as we are not required to keep a copy.

You own all intellectual property rights of text, images, site specification and data you provided, unless someone else owns them. We will own any intellectual property rights we have developed prior to, or developed separately from this project and not paid for by you. We own the unique combination of these elements that constitutes a complete design and we will license its use to you, exclusively and in perpetuity for this project only, unless we agree otherwise.

Displaying our work

We love to show off our work, so we reserve the right to display all aspects of our creative work, including sketches, work-in-progress designs and the completed project on our portfolio and in articles on websites, in magazine articles and in books unless agreed otherwise.

Payment schedule

We’re sure you understand how important it is as a small business that you pay the invoices that we send you promptly. As we’re also sure you’ll want to stay friends, you agree to stick tight to the payment schedule. 

We issue invoices electronically. Our payment terms are 14 days from the date of invoice by BACS or the SWIFT international payments system. All proposals are quoted in EURO and payments will be made at the equivalent conversion rate at the date the transfer is made. You agree to pay all charges associated with international transfers of funds. The appropriate bank account details will be printed on our electronic invoice. We reserve the right to charge interest on all overdue debts at the rate of 2% per month or part of a month.

But where’s all the horrible smallprint?

We both agree that we will adhere to all relevant laws and regulations inrelation to our activities under these terms and not cause the other to breach any relevant laws or regulations.  

If for some reason one part of these terms becomes invalid or unenforceable, the remaining parts of it remain in place.

Although the language is simple, the intentions are serious and these terms are a legal document under exclusive jurisdiction. Oh and don’t forget those men with big dogs.

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Our T & C

We are here to help you. This is why our Terms of Service are crystal clear and contain just the information you need. For your own comfort, we advise you to read these terms and conditions on a computer.

Read time 8-10 minutes.

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